Shipping policy
Shipping Policy – Femellee
At Femellee, we are committed to providing a transparent, reliable, and secure shopping experience. Please review the information below regarding order processing, shipping, and delivery.
1. Order Processing Time
All orders are processed within 1 to 3 business days after payment confirmation.
This time is required for order verification, quality control, and packaging before shipment.
2. International Shipping & Delivery Time
Femellee ships internationally.
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Estimated delivery time: 7 to 20 business days after shipment
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Delivery times may vary depending on the destination country, customs clearance, and local postal services.
Please note that during peak seasons, promotions, or holidays, delivery times may be slightly extended.
3. Shipping Costs
Free international shipping is offered unless otherwise stated on the product page or during checkout.
If shipping fees apply, they will be clearly displayed before the order is finalized.
4. Tracking Information
Once your order has been shipped, you will receive a tracking number via email.
Tracking updates may take 3 to 7 business days to appear, depending on the carrier and destination country.
5. Delivery Attempts & Address Responsibility
Delivery will be attempted at the address provided during checkout.
It is the customer’s responsibility to:
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Ensure the shipping address is correct and complete
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Be available to receive the order or authorize someone to do so
If an order is returned due to an incorrect address or failed delivery attempts, reshipping fees may apply.
6. Customs, Taxes & Duties
International orders may be subject to customs duties, taxes, or import fees, depending on the destination country.
These charges are the responsibility of the customer and are not included in the product price or shipping cost.
7. Shipping Delays
Femellee is not responsible for delays caused by:
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Customs inspections
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Postal or carrier delays
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Weather conditions
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Strikes or force majeure events
However, our support team will assist you in tracking and resolving any delivery issues.
8. Contact Information
If you have any questions regarding shipping or delivery, please contact us:
📧 Email: support@femellee.com
Femellee
Timeless style. Worldwide delivery.